Cancellation Policy
Last updated: February 28, 2026
Order Cancellation
You may request cancellation of an order before it is processed or dispatched. Once an order is dispatched, cancellation may not be possible and you may need to follow the return process instead.
How to Request Cancellation
To request a cancellation, contact us as soon as possible through the website with your order ID. We will confirm whether cancellation is possible based on the order status.
Refunds for Cancelled Orders
- If your cancellation is accepted, the refund (if applicable) is initiated to the original payment method.
- Refund timelines vary by bank/payment provider and may take several business days to reflect.
Non-Cancellable Orders
Certain items may be non-cancellable once work has begun, including customized, resized, engraved, or made-to-order products. These conditions may be shown on the product page or during checkout.
Contact
For cancellation help, contact us through the Contact Us section on our website.